Privacy

We may use such information to respond to any inquiries you submit. We may keep a copy of any correspondence. When any individual contacts us via e-mail, we do not add their e-mail address to our mailing list (unless you have given us permission). We also use the information to fulfill requests for product catalogs or place you on our emailing list if you so request.

 

We will NEVER make a list of postal addresses available to other companies. We do not share e-mail addresses we have on file. We respect your right to privacy.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies and how we use them
A cookie is a text file containing a unique ID number that is transferred from the web site to your computer's browser. This allows the web site to track site navigation by its visitors. A cookie does not allow us to access any information about you that you have not previously volunteered.

RC-FAN.COM uses cookies to:
Enable you to use the shopping cart feature to place a product order online. If your browser is not set to accept cookies, the shopping cart will not function properly. If you prefer to not accept cookies on your browser, it may be necessary to email us at [email protected] in order to place an order.

Most browsers are already set to accept cookies; however, you may choose to reset your browser. Please understand that certain areas within our web sites may not perform correctly if your browser will not accept cookies.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

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Delay of Postal Services & Postage Adjustment
"Stay safe" the blessing that we received from customers very often lately, God blesses nobody around us has infected the coronavirus but we are working harder than ever. The most challenge work every day is analyst how to ship parcels quickly and within budget to everywhere in the world since Hong Kong Post had suspended delivery service to many countries due to their border lockdown. We could adopt alternative courier companies which able to provide service to your postal district but the postage could be temporarily higher than normal. Thank you for your understanding and stay safe for everyone.